We’re on the lookout for a Product Manager

As part of the Platform team, you will need the gravitas and ability to effectively communicate with a wide range of internal and external stakeholders, as the face and voice of Sero.  You will also need to manage the requirements and QA for existing and evolving technology products.

What we’re after

We want team players who’ll integrate well, pitch in to help others as needed, and make being at work at least something approaching fun from time to time. We’re a small but growing business, and you’ll need to be self-motivated, completely trustworthy and able to manage your own delivery to hit milestones. You’ll be flying the flag for us to partners, so being personable and a good communicator will be important. Being a bit “eco” definitely isn’t going to hurt either! 

What we’ll be asking you to do 

You will be responsible for development and delivery of end to end IT solutions that enable Sero to manage customer interactions and to manage the development of new tooling portfolios supporting carbon neutral developments, energy optimisation and predictive modelling. Your responsibilities will include; 

  • Engaging with internal and external stakeholders to outline the strategic product roadmap.
  • Understanding the customer needs and clearly documenting the objectives and user stories.
  • Engaging with IT technology Suppliers on new or existing  solutions.
  • Assuming responsibility for release approval including QA
  • Developing and providing cost estimates and timelines 

What about skills & qualifications? 

  • At least 12 months experience as a UK product manager.  
  • Experience of shaping portfolios, roadmaps, cost estimates, budget planning, and delivery of whole end to end IT platforms 
  • Highly developed oral and written communication skills 
  • Experience of supplier relationship management 
  • Technically minded, preferably with an IT university degree, or Agile CPM certification 

What’s in it for you? 

Diversity We actively look to reflect the variety of our world and welcome the widest diversity of applicants – it’s only your talent and experience that matters. 

Permanent We’re a growing SME and see this role as a permanent member of our growing team. We’ve got lots of plans up our sleeves for exciting new things!  

Working Hours We’re looking for about 37 hours a week for this role – what would generally be called Full Time. How that breaks into days or a working pattern is up to you.   

Working Times Our policy allows working anywhere at anytime, ultimate flexibility. We’d like at least some of your working hours to be coordinated with other internal and external team members to ensure we’re being efficient and communicating effectively. We think work should fit your lifestyle, so you can work when you can be most efficient!  

Location We’d like to see you in our Cardiff city centre offices often enough for you to be able to do the job effectively, integrate our ethos and work with the team. But otherwise, we’re focused on you doing the work, not where you choose to do it. We’re fully set up for virtual working! 

Salary We’ll be competitive (of course). This also depends on what we agree between is your preferred weekly total hours.  

Perks You’re helping save the planet! 

Also, 6% pension contribution from us; healthcare with family & dental options; electric vehicle scheme; equity scheme; cycle to work scheme; training & development support of course; office fruit bowl & refreshments! 

Who are we?

Sero was founded to make a connection between homes and energy, and to use technology to make both these easier and smarter together. We do this to save our customers money and to save them time, but we also do it to save our planet. To tackle the Climate Emergency, we provide clever energy services that automatically reduces the carbon footprint of the homes we run. To do this, we work with other home builders and landlords to help them understand what to do with their buildings to achieve this. We also try and lead by example, so through our sister company Sero Homes we build true zero carbon homes, set in ecologically vibrant spaces and places (there’s a and Biodiversity Crisis too!), so that our homes help to build a community. 


If you think we’re a match, please get in touch! We’d like a C.V., but send it with a covering note too please that tells us why you’d be our perfect fit for our team. Your note can be a letter, email, video snippet, go crazy, give us a little bit of your character…